LoadGeni B.V. privacy policy

This privacy policy will explain how our organisation uses the personal and anonymised data we collect from you when you use our website.

What data do we collect?

Our company collects the following personal data when you use our forms:

  • Your name,
  • e-mail address
  • and phone number
  • other non-personal information can be stored and used to further optimise the liquified gas industry.

How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Our company collects your data so that we can:

  • Process your order and manage your account.
  • Optimise the liquified gas industry with anonymised data.
  • Email about other products and services we think you might like.
  • Use or view our website via your browser’s cookies.

Only after your confirmation and when you agree, our company will share your data with partner companies.
Your personal information will without your approval NOT be shared with other companies.

Anonymous visitor information of our website is shared with Google Analytics.

How do we store your data?

Our company securely stores your data at data centers or the workstations of employees.
Our company will keep your personal data for a period of maximum 3 years. This data will be deleted afterwards. Data will NOT be deleted if we maintain an active relationship. This includes any active membersship or newsletter subscription.


Our company would like to send you information about products and services of ours that we think you might like, as well the most recent news of the liqufied gas industry.
If you have agreed to receive marketing, you may always opt out at a later date. You can use the opt-out link that you can find below in any automated e-mail that we send.

What are your data protection rights?

Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email. You can find the details below at the section 'How to contact us'.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Following cookies are set:

  • To store your cookie preference: cpref
  • Google Analytics: _ga*, _ga_8NKX7X56V2
  • Keep and maintain your session: PHPSESSID, LGSS

Google Analytics

  • We maintain an active Data Processing Agreement with Google
  • We do not share personal information with Google
  • Analytics information is processed anonymously
  • Collected data will not be used for advertising proposes

How do we use cookies?

Our company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in, to identify your session
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses cookies for functionality – Our company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in or automatic fill in personal information in our forms. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, our website features will not function properly as a result.

Privacy policies of other websites

The our company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 02 October 2020.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us and you will be directly forwarded to our current data protection officer.

Email us at:
Call us:
Or write to us at: Blaak 520, 3011 TA Rotterdam, The Netherlands

LoadGeni.com gebruikt cookies

Om je de best mogelijke ervaring op onze website te bieden, maken we gebruik van cookies. Door deze te accepteren geef je ons toestemming de cookies te plaatsen. Wil je dit liever niet? Dan kun je er ook voor kiezen om alleen minimale cookies te accepteren waarmee wij onze website kunnen analyseren. Dan slaan we geen persoonsgegevens op. Meer informatie vind je in ons Privacybeleid.

   Ik wil alleen minimale cookies